Course 11
Professional Communication and Law Office Management
Communicate accurately, prioritize work and record honest time entries while protecting client information.
What you'll learn
- Telephone, Email and Authorized Client Updates
- Prioritization, Teamwork and Verified Deadlines
- Billing, Time Entries and Accuracy
- Difficult Situations and Remote Professionalism
Module 1
Foundations and Workflows
- Telephone, Email and Authorized Client Updates20 min
- Prioritization, Teamwork and Verified Deadlines20 min
- Module 1 Applied Assessment
Module 2
Applied Professional Practice
- Billing, Time Entries and Accuracy20 min
- Difficult Situations and Remote Professionalism20 min
- Module 2 Applied Assessment
Practical assignment
Professional Office Communications Packet
Graded by an instructor against a published rubric.